01 CREATE KNOWLEDGE BASE
Create a knowledge base
Choose a topic or research direction you care about and build a dedicated knowledge base.
You: Research a new category across social platforms
The smartest AI agent forsocial media intelligence
Turn social media noise into trusted growth signals with advanced AI and deep consumer intelligence.
CCNeed Solutions
Understand user needs,
support global users.
Bring global social listening, AI consumer research, and private knowledge bases into one insight workflow.
AI Social Media Insights
Eliminate global market blind spots. Scan TikTok, Reddit, X (Twitter), and beyond to understand brands, competitors, and industry trends from authentic user experiences.
Get startedAI Consumer Research
Solve the slow, costly, and complex bottlenecks of traditional research. Run deep interviews with 1,000+ users in an hour across time zones and languages.
Get startedEnterprise Customization
Empower enterprise data intelligence with a private Consumer Voice AI repository that accumulates and reuses data assets for long-term strategic decisions.
Contact usHow it works
From one research question,
to a traceable insight report.
Start with a research direction instead of complex prompting. CCNeed connects your materials, fills missing data through agent chat, and turns the evidence into a traceable report in three steps.
02 CHAT WITH AGENT
Chat with the agent
Ask questions based on the knowledge base, or ask the agent to complete missing data for deeper analysis.
Agent: Missing data completed and evidence organized
03 TRACEABLE REPORT
Generate an insight report
The agent turns your research direction into a professional analysis report, with every data point traceable to its source.
Delivered: Insight report + traceable sources
How it works in practice
From question to usable insight.
Each walkthrough mirrors a real social research flow. Choose a task, then watch CCNeed capture data, clean signals, run analysis in parallel, and save the output as reusable knowledge.
You
We need to understand how people discuss AI phones across Xiaohongshu, Weibo, X, and Reddit. Pull the last 30 days first.
CCNeed Agent
On it. I'll expand keywords and aliases, collect posts, comments, and engagement metrics, then keep every source link and timestamp intact.
Product suite, core capabilities
The market questions you face,
already have the right AI tool.
Bring social listening, AI interviews, and virtual consumers into one workflow, so your team can move from question to evidence faster.
SOCIAL INTELLIGENCE
Social signals should not stop at dashboards
Across massive UGC conversations, trends, pain points, and competitor sentiment are often buried in noise.
Hand it to the AI Social Media Researcher. It identifies motivations, emerging trends, opportunities, and risk signals from global social platforms.
UGC platformsCompetitor sentimentTrend signals
AI USER RESEARCH
User interviews should not slow decisions down
Recruiting, probing, note-taking, and synthesis can stretch research cycles for weeks.
The AI User Researcher recruits the right audience, moderates interviews, asks follow-ups, and turns real answers into actionable insights.
AI interviewsFollow-up questionsInsight synthesis
VIRTUAL CONSUMERS
Concept testing should not rely on guesswork
Content, product, and strategy hypotheses need user context before teams over-invest.
AI personas turn research materials and knowledge bases into conversational virtual consumers for concept validation, content testing, and strategy simulation. Coming soon.
Knowledge basePersona chatComing soon
Ready-made playbooks
Whatever your research is,
there is a playbook for it.
Six online case documents are included, covering sentiment, market expectations, media review, and feature-demand research.
Customer stories
Research teams use CCNeed to move faster.
★★★★★
We used to spend three days stitching together feedback from Xiaohongshu, Weibo, and Reddit. Now one research question gives us a traceable evidence chain, so the team debates from sources instead of guesses.
Lynn Chen
Market researcher
★★★★★
Before a concept review, CCNeed surfaced two recurring pain points we had missed. It does more than summarize; it keeps the signal, source, and next action in one place.
Marcus Zhou
User researcher
★★★★★
A competitor sentiment report used to need research, ops, and data support. Now one person can create the first version and decide which market opportunities deserve deeper work.
Anna Xu
Growth analyst
You might be wondering
CCNeed FAQ
Where does CCNeed fit into our existing research workflow?
CCNeed sits at the front of the workflow, helping teams discover patterns, sharpen questions, and prepare stronger research faster. It complements interviews, surveys, and first-party data rather than replacing the judgment and validation behind important decisions.
What makes a CCNeed insight trustworthy enough to act on?
Each finding keeps a path back to its source conversations, and cross-channel comparison helps reveal whether a signal is isolated or recurring. Your team can review the evidence before deciding what deserves action.
Why use CCNeed instead of a general-purpose AI assistant?
A general AI assistant starts with a prompt. CCNeed starts with a research objective, connects selected social data and your knowledge base, organizes evidence, and produces a structured report that can be traced and explored further.
Which conversations can we bring into one view?
CCNeed can bring together conversations from channels such as X, Reddit, Xiaohongshu, Weibo, and Douyin. Exact availability depends on the market, research scope, service plan, and data-access conditions.
Can CCNeed work with research we already own?
Yes. Authorized documents, interview transcripts, brand materials, and other first-party content can become a dedicated knowledge base, allowing the agent to interpret external signals in the context of what your team already knows.
Where do AI personas add value, and where do they stop?
AI personas are useful for exploring hypotheses, comparing scenarios, and testing early concepts or content. They model patterns in the materials you provide, so they should guide exploration, not be treated as proof of real consumer behavior.
What should enterprise teams confirm before rollout?
Before rollout, align on data access, permissions, retention, deployment, and contractual handling requirements. Our team can help define the right setup, while specific commitments remain governed by the applicable privacy policy and signed agreement.
Pricing
Choose the right plan for your team
Personal
$9.9/ month
- 60,000 credits per month
- AI user experiment design
- AI automated interviews
- Global multilingual support
- Email technical support
Team
$39.9/ month
- 260,000 credits per month
- Everything in Personal
- Save transcripts and recordings
- Chat with data for insights
- 5×8 technical support
Enterprise
Custom
Contact us
- Unlimited credits
- Global respondent recruitment
- Dedicated account manager
- Custom deployment options
- 7×24 technical support
All plans are billed in USD. Annual discounts are available on the full pricing page.
Enterprise control
Let CCNeed run,
while insight control
stays in your hands.
Track every source, review every conclusion, and start from a guided workflow instead of a blank prompt.
Get startedTraceable sources
Every capture, cleanup, analysis, and report step keeps an evidence trail.
Reusable knowledge
Social signals, interview notes, and team materials live in one knowledge base.
Human checkpoints
Review conclusions, missing data, and report drafts before delivery.
Ready outputs
Online reports, PDFs, and data assets stay available for follow-up work.
One platform for cross-channel social media intelligence.
Trusted by leading teams exploring AI-powered market intelligence